18. Building a Woman-Led Powerhouse Law Firm w/ Britt Burner

[00:00:00] Bobby Steinbach:
Welcome to Hot Docket, the show where we talk about winning marketing strategies that have built the

[00:00:03] Andrew Nasrinpay:
most successful law firms. Join us every two weeks for the latest trends and tactics to grow your law firm.

[00:00:10] Bobby Steinbach:
Hey everybody and welcome to the Hot Docket podcast. Today we’re joined by Britt Berner. Very exciting.

[00:00:17] Bobby Steinbach:
One of our favorite clients. I can’t, I don’t know if I can say that, but I am, um, and we’re going to be talking about building a woman owned powerhouse law firm. Britt, thanks for joining.

[00:00:26] Britt Burner:
Yeah. Thanks for having me.

[00:00:28] Bobby Steinbach:
Of course. Thanks

[00:00:33] Bobby Steinbach:
Can you tell us a little bit about your practice and why you decided to focus on the case types that you did?

[00:00:39] Britt Burner:
Sure. So our practice actually our firm was started in 1995 by my mom So to be fair she chose the type of case types that we were going to be having and I just have taken that and run with it since I joined 10 years ago, but We really like to focus on family on legacy and that’s what our areas of practice do so if [00:01:00] we’re talking about You Trusts and estates, we’re talking about people’s assets, their wealth, what they’ve built over their lifetime and passing it on, be it to family or to their favorite charities or other friends or wherever it may be.

[00:01:14] Britt Burner:
Um, and then also we work in the area of elder law. So we’re helping people make sure that they protect their assets, that they can receive the care that they need. So we’re really trying to help people. Move their assets along and use them to the best of their ability and, and also pass on to their next generation.

[00:01:34] Bobby Steinbach:
And do you think being like a family that has a law firm focused on family is an advantage?

[00:01:40] Britt Burner:
Um, I think so. In some ways I, you know, in it’s started and I think we were really a family firm. It was, um, you know, my mom and I were in it, and now at this point we have 11 lawyers. So we’ve, we’ve gone much beyond that.

[00:01:54] Britt Burner:
But I would say. Working in our firm, everyone puts family first. [00:02:00] So, whether it’s their family at home, their family at work, or the families that we work with, um, it’s part of our mission statement is supporting everyone that works in our firm at home and at work to be the best they can be and also support the community.

[00:02:13] Britt Burner:
So, I think the fact that the firm was started by my mom and, and, um, one of her two partners, uh, carrying it on promotes that.

[00:02:22] Andrew Nasrinpay:
Did you always know that you wanted to be a lawyer?

[00:02:25] Britt Burner:
No, no way. I actually swore that I would never be a lawyer. I, from being a child, even though I, there was a career day, there’s a picture of me holding a briefcase saying I want to be a lawyer.

[00:02:37] Britt Burner:
I think it was second grade, but I think it was just because my mom was working and Um, didn’t get me another idea or costume, so we just went with what we had at home. But I swore I’d never be a lawyer. I then, I went to college, I was going to be a child psychologist, I thought, and then sure enough, I was like, you know what, maybe I’ll try law, but I’ll do a totally different thing.

[00:02:59] Britt Burner:
I went to [00:03:00] a big firm. I was like, I’m going to be a litigator. I’m not even going to do anything like my mom does. And then, yeah. Um, time happened, 2008 happened and I was like, okay, well I’ll just like try it out and see if I like that kind of law and then I did and I thought, okay, but I’m going to find a different job.

[00:03:15] Britt Burner:
So I found a job with a different law firm doing the same exact thing my mom was doing. Um, and then after several years there, finally I was like, okay, well this is kind of stupid now I should just really just join her. So it wasn’t until 2014 so I just hit my 10 year mark that I joined her. So I never thought I’d be a lawyer and I, I mean every step of the way I fought.

[00:03:35] Britt Burner:
Where I am now, but I am so happy I’m where I am now, but it was not planned at all.

[00:03:40] Andrew Nasrinpay:
So, working with your mom, do you ever still have big fights and how do you separate that sort of family dynamic from work?

[00:03:47] Britt Burner:
Yeah, so we had, it was a lot of growing pains when we first started working together. Um, we, we had to learn how.

[00:03:56] Britt Burner:
So, you know, I’m super emotional, so I’m a crier. [00:04:00] So I had to learn that when we, when something went wrong at work, we’re having an argument at work, I wasn’t allowed to cry because that’s not really fair, right? So, um, but that was, you know, I’m talking at the beginning 10 years ago, but we, um, our family helps us actually keep it separate because they hate when we talk about work.

[00:04:17] Britt Burner:
So they just yell at us and then that pretty much stops it. Um, but there’s pros and cons, right, to, to talking, to, to having a family member that you work with. You know, it means we always have each other’s back. So you know, if I have a problem, I can call her, I can follow her around the house till she pays attention to me, you know, I can get the attention I need, which especially back when I started, I really was still learning a lot.

[00:04:41] Britt Burner:
So it was really helpful. Um, but then there’s sometimes where I just have to say, I need to stop. I need you to answer this question as my mom, not as my partner, not as my boss, you know, not as another lawyer. And so we try to do that. It’s not always perfect, but we try. We try.

[00:04:58] Bobby Steinbach:
Yeah, of course. And I think [00:05:00] like on top of all that.

[00:05:01] Bobby Steinbach:
We’ve talked a lot about authenticity and what that means for a brand, how hard it is to be successful if you’re not authentic in your messaging. So the fact that you guys are a family that’s running a law firm, helping families, I think gives that kind of, um, sheen of authenticity.

[00:05:19] Britt Burner:
Definitely. I think it’s, uh, it’s nice.

[00:05:21] Britt Burner:
It’s like a nice way to feel and sometimes I’m talking to clients and I’m like, Oh, my mom. And then I’m like, Oh, you might not know this. My mom is my partner because they think like, why do I care what your mom has to say about everything? And then I have to make it clear, like you do care. She knows what she’s talking about, but it’s a nice touch.

[00:05:38] Britt Burner:
And I think it helps clients to feel comfortable Like, we’re not going anywhere. We’re here. We have longevity. You know, the plan for our business is that, that it will pass on. Um, we have another partner now, uh, that started with us back in the fall. Um, and then all the other lawyers that are with us are young.

[00:05:57] Britt Burner:
And so we’re, we’re here to stay. We’re around for a [00:06:00] while. And I think that gives people comfort, especially because we’re planning the end of people’s lives and their potential. Potential disabilities and they like to know that we’ll still be around when their kids need help and that’s a really nice thing for people to feel the comfort that we’re not going anywhere.

[00:06:16] Andrew Nasrinpay:
Another thing too is another reason why a lot of large firms even when they’re successful might fail is when two partners get in an argument and they decide to split everything up. That’s way less likely to happen with a firm with such strong family ties. Yeah.

[00:06:31] Britt Burner:
Yeah.

[00:06:32] Bobby Steinbach:
Yeah. So you were mentioning your third partner that joined, um, and we’ve had the pleasure of getting to know Gail.

[00:06:39] Bobby Steinbach:
Yeah. Uh, give us a little bit of Gail’s background. She’s obviously super accomplished, very well known in the area, but I think it’s kind of an interesting story how she joined you guys.

[00:06:48] Britt Burner:
Yeah. She was a guest of the Honorable Gail Prudenti. She was. Um, a judge in Suffolk County on Long Island to begin. She, well, she was a practicing attorney, um, and then she was a surrogate out [00:07:00] in Suffolk County.

[00:07:01] Britt Burner:
And, um, my mom’s known her back since my mom started the firm. Um, and I always knew her and I always was totally in awe of her and her accomplishments. And then I got to know her more in recent years when I was an adult. Um, and, but she was the surrogate. And then she was actually at the Appellate Division 2nd Department here in Brooklyn.

[00:07:22] Britt Burner:
Um, and then she was the presiding justice of the Appellate Division. Then she became the Chief Administrative Judge of the state. Um, and so she, um, has, uh, just a great amount of experience on all types of matters. And she joined us in the fall. She’s heading up our Trust and Estates Department. Um, we love having her as a partner.

[00:07:42] Britt Burner:
Her experience running a court system is huge and brings a lot to our business. But also her experience with all the different types of cases she’s handled, um, really helps round out our practice in a really nice way. Whereas my mom and I are, you know, our background has more been on the estate [00:08:00] planning, uh, for high net worth clients and then also on the elder loss side.

[00:08:04] Britt Burner:
Um, and so more on the planning side. So it’s nice to have her with us. It’s, we all get along really well, which is really exciting and great.

[00:08:13] Bobby Steinbach:
I love seeing you guys on calls. Yes. You guys have great chemistry. It’s amazing. Um, but you know, at the same time, You guys are now a law firm headed by three women and our theme today is building a powerhouse law firm, a woman led powerhouse law firm.

[00:08:32] Bobby Steinbach:
It’s obviously hard enough starting a law firm by itself, no other like strengths attached. Do you feel like there’ve been other roadblocks or obstacles to building the practice as a fully woman owned firm?

[00:08:45] Britt Burner:
I’m not, you know, I think that there’s the inherent obstacles that we all know, um, exist, especially and probably more for Nancy, um, and for Gail as they were coming up more so than for me, um, just because [00:09:00] of when it was.

[00:09:01] Britt Burner:
Um, so they’ve, they’ve hit a lot more obstacles. I think for me, building my career inside of a, Women owned and predominantly women staffed law firm. We do have some men, but predominantly women. Has been, it’s, it feels great, right? Like I don’t live in a world where I feel like I have anybody who’s, condescending to me because of my gender.

[00:09:30] Britt Burner:
And I have worked in places where that existed back, even before I was a lawyer, um, throughout my different things I’ve done in my career. And I know a lot of people complain about that. I have a lot of friends in other industries or even in the legal industry that have that as a real issue. And they feel, People are really condescending and we just don’t have that.

[00:09:49] Britt Burner:
So, I feel like it’s a positive and I don’t see, I haven’t found that there’s been a lot of, uh, obstacles because of that. I think it makes us stronger, [00:10:00] um, to be run by three strong women and I think everyone within our firm is really happy to be there and, and, um, you know, again, we, we totally support everybody with their families.

[00:10:13] Britt Burner:
We have a lot of people with families in our firm. Um, a lot of our support is, we, you know, I joke there’s always like two pregnant women and two people on maternity leave and at some point they have to stop having babies. Um, but, you know, we’re here for them and, and it’s a really nice give and take.

[00:10:29] Bobby Steinbach:
Yeah. Do you think that that might be because of the case type or do you think it’s because of just like the culture you built up? And I guess what I mean is I could see a lot of the firms we’ve talked to, not necessarily our clients, but firms we’ve talked to, especially on like the personal injury side.

[00:10:46] Bobby Steinbach:
There could be, I feel more of like a cavalier attitude or kind of just, it can feel like a boys club at times. So I wonder if you think that this is more scoped to family [00:11:00] law and like real estate or probably not so much real estate, but like elder law and estate planning that maybe it is just more of like an open atmosphere.

[00:11:09] Britt Burner:
I don’t know. I mean, I think one thing that I’ve noticed is when you’re in high stakes litigation and, uh, there are deadlines that require hours, you know, I think, uh, hours to be put in that don’t have flexibility. Right? So I think that we have, A type of law where everyone works hard, works a lot of hours, but they can do it on their time when they need to do it, right?

[00:11:36] Britt Burner:
So I grew up with a mom who worked in this area of the law. She worked, she would go to work in the morning when we went to school. She would come home at the end of the day, might have missed some soccer games and things like that, but she would come home, we always had dinner together. But then we would go do whatever we’re going to do, homework, TV, bed, and she’d go back to work.

[00:11:57] Britt Burner:
Um, and so I think it creates, [00:12:00] there is a flexibility that certain types of the law have that other types don’t. And I think when you have that from the top down, It creates a situation where everybody feels they can do that. Whereas if, I’ve also worked places where like, you don’t leave till the partner walks out the door.

[00:12:16] Britt Burner:
And so if you were someone who had to, wanted to go home and have dinner with their family, but whoever’s your superior’s not doing that, you’d probably feel like you couldn’t do it. And you’d, if you did, you might be, Harming your career in some way, um, I haven’t worked, you know, like I said, I’ve been this with my mom’s firm for 10 years.

[00:12:36] Britt Burner:
So it’s been a long time. So I don’t even know if things are still like that. Um, and, and back in the past, I know that was, that was the way it was, but I think that’s even changed over the years in other areas of the law. But I mean, at the same time, deadlines are deadlines, right? Sometimes we’re up just like in any area of the law or any other job, you’re up late, you’re up early in the morning because.

[00:12:58] Britt Burner:
You have to hit the deadline and there’s [00:13:00] nothing you can do.

[00:13:01] Bobby Steinbach:
My mom actually quit law because of what you just described. She just felt like she was going to have to make a decision between being with her family and like leaving when the partner left. And um. decided to teach. One of those decisions.

[00:13:16] Britt Burner:
Yeah. My mom was actually going to go to a big law firm. She was top of her class, Hofstra Law. She already had, she had two of us, she had my, her third daughter in her last year of law school. So she had a brand new baby as she was finishing up law school and taking the bar. She had stepchildren as well.

[00:13:37] Britt Burner:
So she was beyond busy and she went to interview at one of the big law firms and she, they were like, you know, are you going to be able to work the hours? And you know, this is back in the eighties and she was like, you know what? I actually don’t really want to do this. And she got up and she walked out of the interview and she went home and she was like, I just don’t want to, I don’t want that.

[00:13:56] Britt Burner:
I want to be able to be home when I want to be home and be with my kids. [00:14:00] And she, she made a decision not to go the big firm route. Um, and you know, I don’t think she’s sorry she did that.

[00:14:07] Bobby Steinbach:
Yeah, I’m sure she has a

[00:14:07] Britt Burner:
large pay cut that I think she was sorry that first year she saw the difference in what she was making.

[00:14:12] Britt Burner:
But other than that, I think she’s happy with her decision.

[00:14:14] Bobby Steinbach:
I’m sure.

[00:14:16] Andrew Nasrinpay:
Yeah. And I think on that note too, she probably still works. Almost the same hours, but it was just on her time building her own thing. And it’s, it’s the longterm, just a much smarter play.

[00:14:29] Bobby Steinbach:
So are there any moments you could think of when you were especially proud of like the results you were able to get for a client?

[00:14:36] Britt Burner:
Yeah, so I think some of the, you know, a lot of our clients are really vulnerable, right? So they’re, a lot of our clients are elderly, they don’t really, they don’t really understand the system that they’re trying to work through, be it the estate tax system or a guardianship system or a Medicaid system.

[00:14:53] Britt Burner:
And I can think of this one woman, I’ll never forget, it was a guardianship. Um, and she was in a [00:15:00] facility, in a, in a nursing home facility and they, they wouldn’t let her go home. And her niece was her, her, uh, power of attorney and her healthcare proxy and the niece was like, she can’t go home, she, it’s, it’s not safe, she’s 103 years old, it’s just not good, it’s a walk up, she can’t go back.

[00:15:19] Britt Burner:
And she had her mental capacity and the facility was listening to the niece, not her, and they wouldn’t let us sign new documents with her and they wouldn’t, they wouldn’t. Listen to anything we said and, and we ended up bringing a guardianship. She brought a guardianship for herself and she asked the court to appoint someone as her guardian.

[00:15:37] Britt Burner:
She actually had a friend who wanted to help her and she went to court and we brought her in her wheelchair, the facility transported her there and she was telling the judge about how she wanted to, she’s lived this whole long life and if she has to live the rest of her days in this facility, she can’t imagine anything worse.

[00:15:55] Britt Burner:
And she wanted to be in her apartment and she wanted to feel the sun on her [00:16:00] face at her window and she wanted to play her opera records. And she didn’t care if she was at the top of a fourth floor walk up and she didn’t care if the building went up in flames and she was stuck in it. It would be better than being stuck in this facility one more day.

[00:16:12] Britt Burner:
And in the end, the court appointed the guardian and allowed the guardian to bring her home. I was at her next birthday. They invited me in her apartment and she was so happy and she lived out her life in her home and it was like nobody, if, if we hadn’t stepped in and helped her and brought this guardianship, nobody would have, they would have just left her there and she would have been stuck in this facility and I don’t think Denise was a bad person.

[00:16:40] Britt Burner:
I think she was probably scared of what might happen and Um, I don’t think she could imagine that it was possible, but it really, I think it saved the last, she ended up living, you know, I want to say two or three more years in her home exactly as she wanted to.

[00:16:54] Bobby Steinbach:
Yeah. You can’t imagine a better result than that.

[00:16:55] Britt Burner:
Yeah.

[00:16:56] Andrew Nasrinpay:
It’s, it’s cases like that that just make you feel really good about [00:17:00] everything you do. Right. So on the topic of successful cases and you guys put a heavy emphasis on a few strategies that tend to be underutilized by firms, namely brand, education, tools like webinars, uh, walk us through some of these campaigns and what’s driven the success there.

[00:17:18] Britt Burner:
Yeah. So, you know, education is the most important thing to us and. What we’ve done is we’ve taken that idea and married it with the idea of supporting the community and we just put on these educational seminars. Um, they’ve, for years we did them as diner seminars. We would literally go to the diner, people would have breakfast, we’d talk about estate planning.

[00:17:44] Britt Burner:
Then we would do them at libraries. Then, you know, March of 2020, COVID hit. And I was in my apartment and within a week we were up and running on Zoom and we were running them on Zoom, all the same information. Um, we’ve always gone into the [00:18:00] various facilities, nursing facilities, hospitals, and done education for social workers.

[00:18:05] Britt Burner:
I’ve done education for, uh, geriatric and palliative care doctors. Because what happens is there’s a lot of information out there that people can’t cull through on their own. And There is an enormous, especially when you start talking about Medicare, Medicaid, um, probate, you know, a lot of people don’t know the difference between having a will and having a trust and why you might need one or the other or not need one or the other.

[00:18:33] Britt Burner:
Um, and so what we’ve done is we’ve really taken this idea of just educating people and it’s just, you know, it’s like karma, right? We give out the information. There’s no. Quid pro quo. People don’t have to promise to sign up for a consultation because they come, they could come. I mean, I tell people all the time, go to our website, the webinars are up there.

[00:18:52] Britt Burner:
Watch them, learn, you know, read the articles that we write. They’re all written by us. We don’t, you know, we don’t let other people write our articles. We’re [00:19:00] pretty strict about our information and it’s because we take really seriously the fact that we have this knowledge and we want to give it out to the public.

[00:19:09] Britt Burner:
Um, and it’s just, like I said, I think it’s the karma of it, right? We give out and it’s brought back and, you know, sometimes The articles are all that help people. Sometimes people call us and they’re, we’ve had people have actually come into the office. We write articles for some local papers out on Long Island and they’ll come with like 20 years of clippings of Nancy Berner articles, you know, Q and A articles that she’s written and you’re like, Oh my God, you know, her groupies on the side, it’s great.

[00:19:36] Britt Burner:
But that’s really, that’s really been huge for us. And just supporting, you know, through different sponsorship events and just, again, supporting the things and the people in the communities that are important to us.

[00:19:49] Bobby Steinbach:
I think what’s great about you guys is a lot of times firms look to you just like on board a marketing vendor or partner or whatever and just say, Hey, you guys do it like, uh, we don’t want to deal with this, [00:20:00] right?

[00:20:00] Bobby Steinbach:
Like this is your job. You guys. Um, and I think it’s strong because you’re never going to have better collateral than the people who know the most about it kind of driving that process. So you guys putting together your webinars and seminars, putting together like blog posts and everything around that in many cases, like that’s great because then we can just be there as a marketing agency, kind of like augment everything you’re doing and just kind of level it up.

[00:20:29] Bobby Steinbach:
But you’re still the foundation. So, um, I think that’s like a really big differentiator for you guys versus a lot of the firms that are out there.

[00:20:38] Britt Burner:
You used the word authentic before and I think that’s it for us. Like if I can’t live authentically, if I can’t put out information authentically, I just would rather not do it.

[00:20:47] Britt Burner:
And it has to feel right. I don’t want to feel like I’m, I’m not, you know, sure in some ways it’s selling. Right? Because in the end we have to pay all the people who work for us and turn on the lights and do all those things. And we’re here to, to [00:21:00] get the business and, and to help, uh, and to, you know, keep it going.

[00:21:06] Britt Burner:
But at the same time, like we are looking to put out this good information, you know, like I’ve seen things where people do seminars and it’s like they give like 75 percent of the information and they’re like, and then call us if you want the other 25%, like, I just don’t care to do that. Yeah. It’s just not me.

[00:21:21] Britt Burner:
I, you know, I’m, I’m going to give you as much information as I can. And I hope it helps. And I, and if you need us and you want to come see us, great. But if all you did. Was come to this seminar and hear what we had to say and you took away one or two pieces of information That’s gonna help you or someone else That’s great too.

[00:21:40] Britt Burner:
Like it makes me feel good. I don’t, I don’t care. I’ve, I’ve actually done seminars in person where, you know, you never know how many people are show up. One person showed up. I sat across the table from him. We had a cup of coffee. It was lovely. I went back. It doesn’t bother me. I’m very happy. You know, I hope he, he basically got a free consultation because here we [00:22:00] were one person at the seminar.

[00:22:01] Britt Burner:
But, um, that was, that was a while ago. I haven’t had one person in a while.

[00:22:05] Bobby Steinbach:
Oh, I love it. Yeah, it’s, it’s great. Um, okay. Well, we are going to wrap up with a little game. We always put together a game. I told Brett before that, uh, I was gonna put together a game called sick burn, but, uh, backtracked and we’re not doing that.

[00:22:22] Bobby Steinbach:
So instead today we’re going to play a game named the famous woman.

[00:22:39] Bobby Steinbach:
So I’m going to give you. Some context around like who it is or whatever and you’re going to tell me who it is.

[00:22:45] Britt Burner:
I hope it’s easy. Well, we’ll see. we’ll see. We’ll be really embarrassed if it’s not. Yeah, maybe.

[00:22:51] Bobby Steinbach:
Uh, okay. Number one. She was the first woman to become vice president of the United States.

[00:22:57] Britt Burner:
Kamala Harris.

[00:22:58] Bobby Steinbach:
Uh, see, this is where I wish [00:23:00] we had the sound effects. Phew.

[00:23:01] Andrew Nasrinpay:
All right. Yeah. Number two. She wrote some of the most famous books ever written, including Pride and Prejudice. And sense and sensibility.

[00:23:11] Bobby Steinbach:
Uh oh.

[00:23:13] Britt Burner:
Wait, I never even told you that it’s well known amongst my friends that I’m the worst person at trivia of all time.

[00:23:19] Britt Burner:
Oh, that’s,

[00:23:20] Bobby Steinbach:
that’s gonna be pretty. I don’t know who it is. Starts with a J. Frank, uh, did she, no I was thinking Mary Shelley. That’s Frankenstein. Jane Austen.

[00:23:27] Britt Burner:
Oh, right.

[00:23:29] Bobby Steinbach:
Uh oh. It’s the moment I realized I’m not really that

[00:23:32] Britt Burner:
smart.

[00:23:34] Bobby Steinbach:
Okay, this one I think you’re gonna get. She was the first woman appointed to the US Supreme Court.

[00:23:40] Britt Burner:
Andrea Day O’Connor?

[00:23:41] Bobby Steinbach:
Yes. That’s really the only one you had to get.

[00:23:45] Britt Burner:
Phew, okay.

[00:23:47] Andrew Nasrinpay:
She was the first female Secretary of State for the US. Hillary Clinton.

[00:23:52] Britt Burner:
No.

[00:23:53] Bobby Steinbach:
Start with an M.

[00:23:54] Britt Burner:
Oh, Madeleine Albright.

[00:23:55] Bobby Steinbach:
Yes. Got it. We’ll give you that one. Yeah, I wouldn’t have gotten that one.

[00:23:58] Britt Burner:
Cut out the other part. This [00:24:00] one, I will

[00:24:00] Bobby Steinbach:
be shocked if you get.

[00:24:02] Bobby Steinbach:
Um, this can make up for your number two. Ready? Yeah. She was the first woman prime minister of Pakistan.

[00:24:12] Britt Burner:
You know that I, I don’t know her name, but I, but I. You could picture her. Yes, totally. But I don’t, I don’t know her name. Start with

[00:24:18] Bobby Steinbach:
a B.

[00:24:19] Britt Burner:
I wouldn’t get the name.

[00:24:20] Bobby Steinbach:
All right. I hope I don’t say your name wrong.

[00:24:23] Bobby Steinbach:
Uh, Benazir Bhutto.

[00:24:24] Britt Burner:
I would have rather done the, the burn one. Sick burn. Yeah.

[00:24:29] Bobby Steinbach:
I think I

[00:24:30] Britt Burner:
keep going.

[00:24:32] Bobby Steinbach:
Well, that’s the last, that’s the last of our facts. Oh, okay. I’m trying to think if I had a sick, I could, I had like a, I had chat GPT, write me 10 burns

[00:24:39] Britt Burner:
and I could, I

[00:24:40] Bobby Steinbach:
had a couple of them, which were.

[00:24:42] Bobby Steinbach:
Definitely inappropriate. One, I’m trying to think it was not too bad.

[00:24:47] Britt Burner:
I can’t wait till people I know listen to this cause they are going to know. They’re going to laugh because I joke all the time that I. Like, I was, I’m terrible at trivia, I was at my friend’s house, we were playing trivia, we were playing Trivial Pursuit, I like couldn’t get one [00:25:00] question right, and they were all looking at me like, but we thought you were really smart, I’m like, I’m terri I panic, it’s a disaster.

[00:25:06] Britt Burner:
Yeah, I bet

[00:25:06] Bobby Steinbach:
it too.

[00:25:07] Britt Burner:
Then somebody came in the next day and was like, oh, do you know, I, you know, I have a problem with Medicaid with my mom, do you know anything about Medicaid? I was like, it’s the only thing I know about, yes. Ask me, I need to revive this. But you didn’t even Yeah.

[00:25:18] Bobby Steinbach:
You didn’t even know who wrote Pride and Prejudice.

[00:25:21] Britt Burner:
Basically.

[00:25:23] Bobby Steinbach:
Well, Brit, this was fun. Thanks for joining. Thank you. Yeah, if, if anybody’s listening has any questions about anything from Wills to, you know, planning will actually, why don’t you do this? You’re here. Usually I’m doing this because somebody’s remote.

[00:25:39] Britt Burner:
Sure. What should people contact you about?

[00:25:40] Britt Burner:
Anything from, uh, Wills to Medicaid to, uh, New York state, I should say, Wills to Medicaid to, um, after death probate, a state administration guardianship. Um, other issues surrounding elder law, like loss of capacity, other legal documents, power of [00:26:00] attorney, healthcare proxy. That’s what we’re here for.

[00:26:03] Bobby Steinbach:
Or general trivia.

[00:26:04] Bobby Steinbach:
If you have a question about general trivia, also contact, also contact Britt. Um, we’ll put her info in the show notes so everybody listening can get access and um, see you on the next one.

[00:26:14] Britt Burner:
Thank you.

[00:26:15] Bobby Steinbach:
We hope you’ve enjoyed this episode of Hot Docket. We’re your hosts, Bobby and Andrew, founders of Mean Pug, the marketing agency for ambitious law firms.

[00:26:23] Andrew Nasrinpay:
Have questions about marketing or anything we covered today, email us at bark at meanpug. com. And be sure to subscribe to learn more.